問:enquiry@hkqma.org這個(gè)賬戶想要查如圖
兩個(gè)郵件的發(fā)送是否成功的記錄,請問怎么查,目前客戶查不到,6月份的,這兩個(gè)郵件是否有發(fā)送成功的記錄證據(jù)對客戶很重要,麻煩提供一下,拜托了
,我想要「發(fā)送狀態(tài)查詢」的紀(jì)錄
答:您好,抱歉,該日志只保留30天左右,無法查到更早的,非常感謝您長期對我司的支持.由此給您帶來的不便之處,敬請?jiān)?謝謝!
問:請幫忙分析一下一下退信內(nèi)容的原因,收件人多遠(yuǎn)的時(shí)候會(huì)退信,單獨(dú)發(fā)就沒有這個(gè)問題
Charset 退信信息(Bounced Information) 收件地址 (Recipient) chkong88@netvigator.com 退信返回碼 (Bounce Code) host imsmx1.netvigator.com[127.0.0.1] said: 550 #5.1.0 Address rejected. (in reply to RCPT TO command) 退信說明
(Bounced Information) 收件地址 (Recipient) kievko@tdctrade.com 退信返回碼 (Bounce Code) host filesharing.tdc.org.hk[127.0.0.1] said: 550 #5.1.0 Address rejected. (in reply to RCPT TO command) 退信說明
host imsmx1.netvigator.com[127.0.0.1] said: 550 #5.1.0 Address rejected. (in reply to RCPT TO command)
host imsmx1.netvigator.com[127.0.0.1] said: 550 #5.1.0 Address rejected. (in reply to RCPT TO command)
host imsmx1.netvigator.com[127.0.0.1] said: 550 #5.1.0 Address rejected. (in reply to RCPT TO command)
host esa4.polyu.c3s2.iphmx.com[127.0.0.1] said: 550 #5.1.0 Address rejected. (in reply to RCPT TO command)
host coats-com.mail.protection.outlook.com[127.0.0.1] said: 550 5.4.1 [victor.cheung@coats.com]: Recipient address rejected: Access denied [BY2NAM03FT027.eop-NAM03.prod.protection.outlook.com] (in reply to RCPT TO command)
host mx-10.orchid.atmailcloud.com[127.0.0.1] said: 550 rt-206: Recipient rejected (in reply to RCPT TO command)
答:您好,這個(gè)是被對方策略限制了,可能對方頻率等方面的限制,建議分開發(fā)送。
問:david_chan@cpkmacao.com不能正常發(fā)信,發(fā)出去別人收不到,例如發(fā)送郵件給ALEX_YAN@cpkmacao.com和freda_wong@cpkmacao.com,對方都收不到。有採用轉(zhuǎn)發(fā)功能。麻煩查看下原因,謝謝。
答:您好,我們手工從發(fā)送到這兩個(gè)郵箱是可以正常收到的。 您可以現(xiàn)在測試試下。