問(wèn)：你好，我原來(lái)的網(wǎng)站被攻擊，遷移后后臺(tái)無(wú)法訪問(wèn)，請(qǐng)協(xié)助謝謝！,原來(lái)的網(wǎng)站被攻擊遷移后后臺(tái)無(wú)法訪問(wèn)

答：您好，這邊測(cè)試可以打開(kāi)的，http://www.bjqhygwx.com/liucun168 是無(wú)法登陸進(jìn)去嗎，這邊查看您數(shù)據(jù)庫(kù)數(shù)據(jù)沒(méi)有轉(zhuǎn)移過(guò)來(lái)，數(shù)據(jù)庫(kù)配置文件的數(shù)據(jù)庫(kù)信息填寫(xiě)的之前的數(shù)據(jù)庫(kù)，請(qǐng)將數(shù)據(jù)庫(kù)數(shù)據(jù)導(dǎo)入到現(xiàn)在這個(gè)主機(jī)贈(zèng)送的數(shù)據(jù)庫(kù)里，然后再修改下截圖這個(gè)文件里的數(shù)據(jù)庫(kù)信息，非常感謝您長(zhǎng)期對(duì)我司的支持！

問(wèn)：我是購(gòu)買(mǎi)的模板，不太懂，能否幫助處理？謝謝

答：您好，上傳的只有網(wǎng)站文件沒(méi)有數(shù)據(jù)庫(kù)，程序中連接的數(shù)據(jù)庫(kù)對(duì)應(yīng)主機(jī)已過(guò)期刪除了，您是否有單獨(dú)的mysql備份如果有可以

問(wèn)：我電腦沒(méi)有備份，離現(xiàn)在最近的可以使用，感謝感謝

答：您好，用最近的備份 為您恢復(fù)了，請(qǐng)檢測(cè)。 建議定期備份數(shù)據(jù)到本地http://m.ps-sw.cn/faq/list.asp?unid=814,非常感謝您長(zhǎng)期對(duì)我司的支持!

問(wèn)：驗(yàn)證碼有些問(wèn)題

答：您好

問(wèn)：感謝售后工程師，百忙中深夜幫我處理問(wèn)題，再次感謝！祝您工作愉快

答：您好
不客氣,祝您圣誕節(jié)愉快,天天開(kāi)心,本工單完結(jié),若有其他問(wèn)題,請(qǐng)重新提交新的工單,非常感謝您長(zhǎng)期對(duì)我司的支持!

問(wèn)：

答：您好，我司測(cè)試文件管理可以正常打開(kāi)的，您現(xiàn)在具體遇到了什么問(wèn)題，可以詳細(xì)說(shuō)明下提供相關(guān)報(bào)錯(cuò)截圖給我司查看下，同時(shí)您也可以試下直接ftp連接上傳,非常感謝您長(zhǎng)期對(duì)我司的支持!

問(wèn)：我這邊無(wú)法打開(kāi)文件管理，cuteFTP也登錄不了，數(shù)據(jù)庫(kù)遠(yuǎn)程無(wú)法訪問(wèn)

答：您好

問(wèn)： *** CuteFTP 8.3 – build Aug 25 2008 ***
STATUS:>  [2020/12/25 21:37:15] Getting listing \”\”…STATUS:>  [2020/12/25 21:37:15] Resolving host name anchi666666.gotoftp3.com…STATUS:>  [2020/12/25 21:37:15] Host name anchi666666.gotoftp3.com resolved: ip = 127.0.0.1.STATUS:>  [2020/12/25 21:37:15] Connecting to FTP server… anchi666666.gotoftp3.com:21 (ip = 127.0.0.1)…ERROR:>    [2020/12/25 21:37:36] The connection failed due to an error or timeout. 1) Verify that the destination IP address is correct. 2) Increase the connection timeout threshold under Global Settings | Connection. 3) Switch to the opposite data connection type (PASV or PORT) under Site Settings | Type tab. 4) Verify that the problem is not local by trying to connect to an alternate server. 5) If a server name was used, verify it resolves to the correct address. 6) If using a local server table for server name resolution, check to see that it doesn\’t resolve to an obsolete address. 7) Try pinging the address. 8) If you are using a router, verify the router is up and running (check by pinging it and then ping an address outside of the router). 9) Do a traceroute to the destination to verify all routers along the connection path are operational. 10) Verify that your subnet mask is setup properly. 11) Verify that your local software or hardware firewall is not blocking outbound connections originating from CuteFTP. 12) Verify that your anti-virus software is not at fault (try disabling it).

答：您好，請(qǐng)直接訪問(wèn)下127.0.0.1看看是什么提示？反饋下頁(yè)面截圖,非常感謝您長(zhǎng)期對(duì)我司的支持!

問(wèn)： *** CuteFTP 8.3 – build Aug 25 2008 ***
STATUS:>  [2020/12/25 21:56:20] Getting listing \”\”…STATUS:>  [2020/12/25 21:56:20] Connecting to FTP server… 127.0.0.1:21 (ip = 127.0.0.1)…ERROR:>    [2020/12/25 21:56:41] The connection failed due to an error or timeout. 1) Verify that the destination IP address is correct. 2) Increase the connection timeout threshold under Global Settings | Connection. 3) Switch to the opposite data connection type (PASV or PORT) under Site Settings | Type tab. 4) Verify that the problem is not local by trying to connect to an alternate server. 5) If a server name was used, verify it resolves to the correct address. 6) If using a local server table for server name resolution, check to see that it doesn\’t resolve to an obsolete address. 7) Try pinging the address. 8) If you are using a router, verify the router is up and running (check by pinging it and then ping an address outside of the router). 9) Do a traceroute to the destination to verify all routers along the connection path are operational. 10) Verify that your subnet mask is setup properly. 11) Verify that your local software or hardware firewall is not blocking outbound connections originating from CuteFTP. 12) Verify that your anti-virus software is not at fault (try disabling it).

問(wèn)：

答：您好
請(qǐng)直接瀏覽器訪問(wèn)下 127.0.0.1 這個(gè)ip看是否有顯示,請(qǐng)截圖,若可以訪問(wèn)到這個(gè)ip,我們?yōu)槟鼡Q到這臺(tái)服務(wù)器上使用,,非常感謝您長(zhǎng)期對(duì)我司的支持.由此給您帶來(lái)的不便之處,敬請(qǐng)?jiān)?謝謝!

問(wèn)： ***

問(wèn)：原來(lái)網(wǎng)站又能訪問(wèn)

答：您好
從您截圖看您本地可以訪問(wèn)到127.0.0.1ip,我們可以為您更換到這臺(tái)服務(wù)器,請(qǐng)回復(fù)確認(rèn)下 ,非常感謝您長(zhǎng)期對(duì)我司的支持.由此給您帶來(lái)的不便之處,敬請(qǐng)?jiān)?謝謝!

問(wèn)：

問(wèn)：確認(rèn)

答：您好，已經(jīng)更換，數(shù)據(jù)遷移 中，請(qǐng)過(guò)30分左右完成更新后再試,非常感謝您長(zhǎng)期對(duì)我司的支持.由此給您帶來(lái)的不便之處,敬請(qǐng)?jiān)?謝謝!

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